We use Eparcel, a transaction and delivery system conceived by Canada Post and Clic.Net.
Madame Butterfly is committed to protect your privacy. Madame Butterfly is informing you of its security measures, its policy on the nature of customer information collected when you order products via the Site, the reasons for which this information is collected, and the use that is made of this information.

Security

Madame Butterfly has implemented state-of-the-art security measures in order to protect you against loss or unauthorized use of customer information that is in Madame Butterfly possession, notably information concerning your credit card. Madame Butterfly servers use the latest information-transmission technology (Secure Socket Layers, or SSL), which render its transmission highly secure. In addition, Madame Butterfly servers are protected by firewall technology. Madame Butterfly ensure its hardware is always state-of-the-art in order to allow you to perform secure transactions on the Site at any time. However, no security mechanism is perfect and you must be aware that your are always at some level of risk that personal information transmitted to Madame Butterfly may be disclosed without any fault on the part of Madame Butterfly and without your consent. Madame Butterfly declines all responsibility regarding forwarded confidential information, except in case of negligence on the part of Madame Butterfly. Note that, for your security, no information on credit cards is kept on the servers Madame Butterfly uses. If you are concerned about confidentiality related to the use of your credit card on the Internet, Madame Butterfly invites you to submit your order by telephone and to speak to an Madame Butterfly representative by dialing (418) 240-2435

What personal information does Madame Butterfly collect?

Madame Butterfly requires that you transmit your name, address, e-mail address and other information with your consent while purchasing a product or when entering a contest. To the extent possible, Madame Butterfly will provide you with the means to verify that the confidential information transmitted is accurate and up-to-date.

What use does Madame Butterfly make of the information collected?

Customer information allows Madame Butterfly to open an account in your name, to process your order, to contact you in the event that you win a prize in a contest, to customize your shopping experience, if you so authorize us, to send you a customized Newsletter. Madame Butterfly would like to inform you that its advertisers and/or partners do not, at any time, have access to confidential customer information. In addition, Madame Butterfly does not sell its lists of users. You always have the option to request from Madame Butterfly that you no longer want to receive the Newsletter by so indicating in the «Registration»

Links to other sites

The Madame Butterfly Site includes links to web sites operated by other companies. When you click on these links, you leave the Madame Butterfly Site. Madame Butterfly has no control over the operation of these web sites, and Madame Butterfly does not in any way whatsoever, accept liability beyond the fact these Web sites are listed and linked to Madame Butterfly. Any personal information that you transmit through these sites is subject to the personal information protection policies of each of these sites. We recommend that you pay careful attention to the personal information protection policies of these sites.

Reserves

Madame Butterfly reserves the right to modify this policy at any time. Madame Butterfly also reserves the right to transmit personal information about you to the extent Madame Butterfly must do so under the law or so as to protect the copyright of the site or those of its users, partners, advertisers or suppliers.

Return policy

Madame Butterfly will give you back the amount of your purchase, as well as your return fees, if the item is defective. However you will need to return the item in it’s original packaging.